Contact Us – Get in Touch

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How to Contact Us

To contact us, call us on 01925 44 2211 and make an appointment*. This can be made by telephone, by email or using our Live Chat.

The Contact Centre is open from:

  • Monday: 10am-3pm
  • Tuesday: 1-4pm
  • Wednesday: 10am-3pm
  • Thursday: 1-5pm
  • Friday: 10am-3pm

We offer a virtual advice service where you can send a question to a member of the careers team by using the careers E-mail, calling us by our telephone number, Twitter or speaking directly to a member of the team during Live Chat.  We aim to respond to Live Chat messages as quickly as possible, but it would be helpful if you could please leave your contact details just in case this is not possible

Telephone advice is also available within the hours of:

9am–5pm Monday to Friday. Just call our main telephone line to get through to someone.

(An answer phone service is available for out-of-office hours and responses to messages will be made within two working days.)


Should you wish to give feedback about the service we provide, you can find Warrington Borough Council’s official complaint procedure here.


The location for meeting an adviser or support officer can be either at the centre, or at a more local convenient community venue.

If an appointment has to be changed or rescheduled, all efforts will be made to contact you before the appointed time. If you cannot attend the booked appointment please let us know.


Careers Centre, Room 6,
Contact Warrington,
26-30 Horsemarket Street,
Warrington, WA1 1XL

Advisers and Officers are available at the following times in Contact Warrington, Horsemarket Street;

Monday, Wednesday and Friday: 10am – 3pm
Tuesday 1pm – 4pm
Thursday 1pm – 5pm

To book an appointment to see an advisor, contact us on 01925 44 2211.